Full Biography

Diamari Torres is a dynamic leader known for driving transformative change and delivering high-impact solutions across complex organizational landscapes. As Executive Director within the University of Miami Information Technology (IT) department's Strategic Initiatives and User Experience unit, she leads enterprise-wide initiatives that align technology innovation with user experience and strategic change.

Diamari plays a critical role in shaping and executing IT strategies that empower organizational growth—overseeing cross-functional programs that integrate agile delivery, stakeholder engagement, and sustainable adoption of new systems and processes. Building on a strong foundation in operational improvement, she ensures the successful design of tailored IT solutions, partnering closely with clients and internal teams to enhance efficiency, effectiveness, and adoption through strategic communication and engagement.

Diamari brings a versatile and forward-thinking skill set, grounded in a deep expertise of designing and executing comprehensive, user-centered plans that drive organizational success. She specializes in service design, process improvement, and crafting clear, cohesive messaging for both internal and external audiences. With a proven track record in leading change management efforts, she fosters strong employee engagement and drives the development of impactful professional learning programs. Her expertise extends to executive communications, brand and visual identity strategy, and the design and management of intuitive, results-driven websites that reflect and advance organizational priorities.

Throughout her career at the University of Miami, Diamari has held several strategic and leadership roles, including Director of IT, Director of Communications and IT Solutions, Assistant Director of Communications, Communications Manager, and Communications Specialist. In each position, she has brought a results-driven approach to supporting high-impact, fast-paced projects through thoughtful internal and external communications, engaging events, and targeted promotional strategies. Prior to joining the University of Miami, Diamari worked at KX Medical, where she led regional communications and marketing efforts across South and Central America as a Marketing Coordinator and Graphic Designer. Diamari is also the founder of Dawl Creative Inc., a boutique consultancy specializing in brand strategy, graphic design, and website development.

Diamari earned a Bachelor of Science in Mass Communications from Florida International University, with a concentration in Advertising and Account Management, and a Master of Science in Leadership from the University of Miami Herbert Business School. She brings a strong technical and creative toolkit to her work, with advanced proficiency in Adobe Creative Suite applications—including Photoshop, Illustrator, InDesign, and Acrobat Pro—and extensive experience designing and managing websites using Cascade, WordPress, and Squarespace. Diamari is also highly skilled in the Microsoft Office suite, adept at online research and troubleshooting, and fluent in both English and Spanish, enabling her to communicate effectively across diverse audiences.

Diamari is deeply committed to individual and team growth, championing a culture of continuous learning, embracing proven best practices and methodologies, and driving process improvements by thoughtfully challenging the status quo.